Policy
Website and booking terms
General terms that must be reviewed and approved for the final Nitu Travels commercial process.
Quotation and booking
Website information is general. A journey is confirmed only after the customer accepts a written quotation, the required payment or deposit is received, and Nitu Travels confirms the booking.
Vehicles and specifications
Images illustrate fleet categories. The assigned vehicle, seating, luggage capacity and amenities must be confirmed in writing. Substitution terms should be stated in the quotation.
Customer responsibilities
Customers must provide accurate passenger, pickup, destination, date, timing and itinerary information and comply with lawful vehicle capacity and conduct requirements.
Variable charges
Tolls, parking, permits, state taxes, waiting, overtime, route changes, extra kilometres and driver allowances are handled according to the written quotation.